Snow Monkey thermoses are made from high-quality 18/8 stainless steel, ensuring durability, rust resistance, and a long lifespan. The lid is made from food-grade plastic, compliant with all safety regulations, and is BPA-free and safe for use.

Snow Monkey thermoses feature a double-walled vacuum insulation that provides excellent thermal performance. This technology keeps drinks hot for up to 12 hours and cold for up to 24 hours. The air trapped between the double walls prevents heat or cold from transferring to the outer surface, meaning the thermos stays comfortable to touch and dry, regardless of the temperature inside.

Voyager 2L
Ranger 1,2L
Traveler 1L
Mover 0,7L
Go-getter 0,6L
Urban Explorer 0,5L
Enjoyer 0,47L
Kids 350mL
Kids 530 mL
Booster 0,3L
Foodie Maxi 0,7L
Foodie Midi 0,48L
Foodie Mini 0,35L
Freezie 0,2L
Šejker 0,45L

Yes, you can. Please send your inquiry to info@snowmonkey.com.

The price for this service is €8 (VAT included), and we require the graphic in vector .pdf format.

The delivery time for such orders will be extended by a few days.

The wide sport lid, flip lid, and wide lid are compatible with the following bottles:

• Urban Explorer
• Traveler
• Ranger
• Voyager
• Kids 350ml
• Kids 530ml
  

The standard sport lid and standard lid are compatible with:

• Go getter
• Mover

If you're not sure which bottle you have, feel free to contact us – we’ll be happy to help!

• Fill the bottle with hot water, add pickling vinegar and baking soda.
• Let it sit for a few hours (preferably overnight).
• Rinse thoroughly and wash with dish soap and a brush.

This natural method effectively removes residue and neutralizes odors.

Thermos bottles can be washed in the dishwasher, but make sure the outer surface does not come into contact with the dishwasher's heating elements or hot plastic parts. These can become very hot and may damage the exterior of the thermos upon contact.

Thermos bottles keep drinks cold for up to 24 hours and hot for up to 12 hours.

Food containers keep food hot or cold for 5 to 6 hours.

Since the thermos is made of 18/8 stainless steel, it is not suitable for use in a microwave.

For Foodie lids, you can purchase a set of three mini seals separately. Other thermos lids are sold as complete units and not as individual replacement parts.

The lid of the Foodie food container features a soft rubber section that makes opening easier when pressure builds up inside the container (for example, if the food inside is very hot and the outside temperature is cold).

By pressing this rubber part, air is released from the container, reducing the internal pressure and making it easier to unscrew or open the lid.

You can pick up your order in person at our physical store, Outlet Polzela, located at:

Cvetlična ulica 3, 3313 Polzela

Snow Monkey products can be ordered to all countries within the European Union.

All orders placed on a working day before 2:00 PM will be shipped no later than the next business day, provided the items are in stock. During peak sales periods or if the order includes personalization, the dispatch time may be extended up to 48 hours.

Orders paid via bank transfer will be shipped as soon as the payment is received in our account.

A later shipping date can also be arranged in advance upon request.

You can cancel your order within 14 days of purchase by emailing us at info@snowmonkey.com to inform us that you are withdrawing from the purchase without providing any specific reason and requesting a refund.

Please return the package to the following address:

Savin d.o.o., Cvetlična ulica 7, 3313 Polzela, Slovenia

Include a note stating that it is a withdrawal from the purchase.

Once we receive the package, we will issue a refund.

The parent company, SAVIN d.o.o., uses appropriate technical and organizational measures to protect and store personal data and payment transaction information.

Payment can be made by credit card, PayPal, cash on delivery, or bank transfer.